Frequently Asked Questions
Everything you need to know about shopping with Ringers Western
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within Australia, while express shipping arrives within 1-3 business days. International delivery times vary by location.
What is your return policy for apparel and boots?
We offer a 30-day return window for all full-priced items. Products must be in original condition with tags attached. Please note that for hygiene reasons, underwear and earrings cannot be returned.
How do I determine my size in Ringers Western gear?
Each product page features a detailed size guide. Our clothing generally follows standard Australian sizing, but we recommend checking specific measurements for our classic fit versus slim fit shirts.
Do you offer international shipping?
Yes, we ship our western wear globally. Shipping costs and estimated delivery times will be calculated at checkout based on your specific country and region.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible payment options including Afterpay and Zip Pay for interest-free installments.
Can I change or cancel my order after it has been placed?
Our warehouse processes orders quickly to ensure fast delivery. If you need to make a change, please contact our customer service team immediately, though we cannot guarantee changes once the order has entered the packing stage.